Our return period is 15 days, please note shipping costs for returns will not be refunded.
Our customer service would be happy to assist - Please Contact Us before returning your item to us, so that we can advise you of next steps and time frames for a refund.
All refunds will be credited to the original credit card.
Please note shipping costs are not refundable.
We aim to process refunds for all orders within 14 working days.
The piece must arrive in perfect condition to receive the full refund.
This piece contains a natural gemstone which may vary slightly in color and markings from the stone shown in the image. Be careful not to drop them or hit them against anything as they may break. Store them in their pouch or box to keep them protected.